In our recent blog ‘Growth and future development leads to a relocation for DS Medical‘ we announced that we are moving to a new purpose-built premises at Lee-on-the-Solent. As a result of this move there will be a short period of disruption to outgoing orders so we wanted to keep you, our valued customers, informed of the details.
We will be closed from Thursday 13 April until 9 a.m Tuesday 18 April so we can relocate our stock and IT infrastructure. Unfortunately, we will not be able to dispatch any orders before we re-open; will not be open for any walk-in purchases; and there may also be a short period of downtime for our telephone services during this period. We have temporarily suspended our ‘Guaranteed Next Day’ and ‘Saturday’ delivery services as we do not want you to have to pay for a service we cannot provide during this time.
We are hoping that as this move is taking place over the Easter period this will help minimise the disruption to you. Please accept our apologies for any inconvenience this may cause you.
Our website (www.dsmedical.co.uk) will continue to be available throughout so you can place orders as normal and we will process orders from 9 a.m on Tuesday 18 April and will be open for business as usual from then on too. We look forward to welcoming you to our new premises and purpose-built retail zone and warehouse.
If you are looking to visit us in future, our new address will be:
Eagle Building, E2
Telephone: (01329) 311451
Email address: firstname.lastname@example.org
Please note: We will not have a fax after we move so please redirect any fax communications to our email address.